Hanoi Hm Boutique Hotel, Hanoi - Reviews, Room Options & Prices 2025

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About the Hotel

No 3 Hang Dau, Hoan Kiem, Ha Noi, Hanoi, Vietnam

Hanoi Hm Boutique Hotel, opened in July 2016, is ideally situated in the heart of Hanoi’s Old Quarter. It is only a 2-minute walk to Hoan Kiem Lake and 5 minutes to the Night Market, making it a prime location for exploring local culture. The hotel combines traditional charm with modern comforts, offering a personal level of service.

Location

Being located in Hoan Kiem, the hotel is surrounded by Vietnamese craft shops and casual bars. It is well connected, with the nearest airport approximately 30 minutes away by car and public transport easily accessible for visiting major attractions.

Rooms

The hotel features 22 luxury rooms including Deluxe, Executive, and Suite options designed with high-class amenities. Each room is equipped with air conditioning, complimentary Wi-Fi, and modern furnishings for a comfortable stay. The Suite balcony rooms provide city views, ideal for both business and leisure travelers.

Eat & Drink

Located on the 9th floor, the Sky View Restaurant offers stunning vistas of Hoan Kiem Lake while serving both Asian and Western cuisines. Guests can choose from an à la carte menu or set meals throughout the day. The restaurant also has a bar area for those looking to enjoy drinks with a panoramic view.

Leisure & Business

The hotel provides a range of facilities, including a business center, spa services, and 24-hour room service. Guests can indulge in traditional Vietnamese massages and beauty treatments to unwind. The hotel also offers airport transfer services to ensure convenient travel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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3 Hours Deluxe Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Executive Double or Twin Room City View

Max:

2 persons

28 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Hanoi500 m

Airports

Noi Bai International (HAN) 25.5 km

Cat Bi International (HPH) 115.9 km

Train

Ha Noi Railway station 1.7 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Off-site car park

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Cycling
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Playpen
Children's buffet
Children's play area

Spa & Leisure

Beach umbrellas
Live entertainment
Leisure/ TV room
Spa & wellness centre

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

No 3 Hang Dau, Hoan Kiem, Ha Noi, Hanoi, Vietnam

Map view

No 3 Hang Dau, Hoan Kiem, Ha Noi, Hanoi, Vietnam

City landmarks

Museum

Hoa Lo Prison

610 m

Monument

Ho Chi Minh Mausoleum

2.1 km

Museum

Vietnam Military History Museum

1.7 km

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.7 km

Church

Saint Joseph Cathedral

610 m

Dinh Tien Hoang St.

Temple of the Jade Mountain

610 m

Museum

Vietnamese Women's Museum

1.6 km

Library

Hoan Kiem Lake

610 m

Hang Duong

Hanoi Night Market

610 m

Museum

Vietnam National Museum of History

1.7 km

Lake of the Restored Sword

610 m

Castle

Thang Long Imperial Citadel

1.7 km

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1.2 km

56 Hang Chieu Dong Xuan

Old City Gate

1.2 km

Tran Nhat Duat Street

Long Bien Bridge

2.3 km

Theatre

Thang Long Water Puppet Theatre

610 m

Pagoda

One Pillar Pagoda

2.1 km

Theatre

Opera House

1.7 km

Monument

Flag Tower of Hanoi

1.7 km

Pagoda

Tran Quoc Pagoda

2.5 km

87 Ma May Street Hoan Kiem District

Ancient House

610 m

Museum

Vietnam Fine Arts Museum

1.7 km

Square

Ba Dinh Square

2.1 km

75 Dinh Tien Hoang Street

Post Office Ha Noi

610 m

French Quarter

860 m

Mall

Trang Tien Plaza

1.6 km

73 Quan Su St

Quan Su Temple

1.6 km

Park

Lenin Park

1.7 km

Event hall

Friendship Cultural Palace

2.6 km

Nearby

16 Le Thai To

Statue of King Le Thai To

390 m

Restaurants

Cafe Giang

240 m

39 Nguyen Huu Huan Hoan Kiem

Bun Cha Ta

320 m

21 Nguyen Huu Huan Street Old Quater

Viet Garden Cuisine Restaurant & Cooking Class Center 1

120 m

25 Hang Be 2nd Floor

Aubergine Cafe

160 m

16 Hang Be Hoan Kiem

Yenyen Bakery

60 m

74 Nguyen Truong To Ba Dinh District

Roots

80 m

75 Lo Su

Long Vi Dung

100 m

107 Ma May Street

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

Central location

Spacious room

Unsatisfactory service

Limited dining options

6.6/10

Nice

Rooms

6.2

Location

9.4

Service

6.4

Dining

5.4

John

United Kingdom, February 2025

7.4/10

I really wanted to love this hotel, but there were definitely some cleanliness issues. The rooms were nice and comfortable, but I encountered stained towels and sheets that really put a damper on my stay. The staff was incredibly friendly, and the hotel did offer a decent breakfast with a variety of choices. Overall, it could be a great spot with a bit of renovation and attention to cleanliness.

Rooms

6.0

The rooms were fine and the bed was very comfortable, but they really need to work on the cleanliness of the towels and sheets.

Service

9.0

The staff were very friendly and accommodating, making my transition back to the hotel after my trip seamless.

Location

9.0

The hotel is located quite close to many of the main tourist attractions in Hanoi, making it convenient for sightseeing.

Dining

7.0

Breakfast had plenty of options, including made-to-order eggs and traditional dishes, but the dining room was uncomfortably hot.

Facilities

6.0

The facilities seemed adequate, but the hotel could use a fresh coat of paint and new towels for a better overall experience.

Ian

United Kingdom, February 2025

5.4/10

My stay at the hotel started off quite rocky, as I was initially taken to a very unsatisfactory room due to overbooking. Fortunately, after a long wait and some insistence, I was given a better room that, while spacious, was not as clean as I had hoped. The service was quite inconsistent, as some staff were genuinely helpful, while others seemed dismissive. The hotel's location was its strongest asset, making it easy to explore the area, but the dining options were quite limited and could use improvement.

Rooms

5.0

Initially, I was put in a shabby room with a broken window, which was concerning for safety. Eventually, I moved to a spacious room, though it lacked cleanliness.

Service

5.0

Some staff members like Ricky were helpful, but others, particularly at the reception, were rude and unaccommodating to my needs.

Location

9.0

The hotel is ideally located in the Old Quarter, which made it easy to reach various attractions and explore local markets.

Dining

5.0

Breakfast options were poor, with stale fruit and a lack of variety available, leading to disappointment.

Facilities

6.0

While the hotel itself had some decent amenities, the overall upkeep was lacking, which affected comfort.

Central location

Unsatisfactory service

Emily

United Kingdom, December 2024

9.0/10

I had an amazing stay at HM Boutique Hotel in Hanoi, where the atmosphere felt almost like home. The personnel were incredibly warm and welcoming, making my long stay of 21 nights truly enjoyable. The location is perfect, right in the historical district, which made exploring the city easy. However, while the rooms were clean and comfortable, they weren't overly spacious, which might be something to consider if you're looking for more room.

Rooms

8.0

The rooms were clean and comfortable, though they were not overly large. I found them acceptable for my stay, and I appreciated having options with small balconies.

Service

10.0

The service was outstanding; the team went above and beyond to ensure my stay was perfect. Ricky and his colleagues genuinely cared and were attentive to my needs.

Location

10.0

The hotel is perfectly situated in the heart of the historical district, making it very easy to access various attractions and restaurants.

Dining

9.0

Breakfast was a delight with many options, including made-to-order western dishes and traditional Vietnamese breakfasts. I particularly loved the delicious noodle soup.

Facilities

8.0

Even though I didn't use many facilities beyond dining, the hotel was well-equipped for all my needs, making the stay convenient.

Donald

United Kingdom, October 2024

5.0/10

My experience at this hotel was quite disappointing. While the rooms were spacious and I greatly appreciated the location, the service was severely lacking and the dining experience left a lot to be desired. The reception staff's attitude and the cleanliness of the facilities affected my stay negatively, making it hard to fully enjoy the positives.

Rooms

6.0

The room I stayed in was quite spacious with all the necessary amenities, but the cleanliness was questionable as the sheets seemed like they hadn't been changed in a while.

Service

5.0

I found the service to be lacking. The receptionist was rude and unaccommodating, which really dampened my experience.

Location

9.0

The hotel is in a fantastic location, very close to popular spots like Hoan Kiem lake and numerous restaurants.

Dining

5.0

The breakfast was a letdown, with stale fruits and a lack of basic items like bread, which is disappointing for any hotel.

Facilities

5.0

The facilities seemed below par, with unclean bathrooms and poor maintenance that detracted from my comfort.

Steve

United Kingdom, October 2024

6.6/10

My stay was a mix of positives and negatives. The location is fantastic, right in the heart of Hanoi, making it easy to explore. The staff, particularly Nancy and Ricky, were charming and helpful throughout my stay. However, I encountered cleanliness issues in my room and was disappointed to find the advertised restaurant and bar were no longer in operation, leaving breakfast as the only dining option.

Rooms

6.0

I stayed in three different rooms, two with balconies that were quite noisy. The third room had no balcony but was more peaceful. While the cleanliness was mostly good, I did find some worn-out linens and a broken glass issue.

Service

7.0

While the staff were generally friendly, there were moments when my requests didn’t seem to be taken seriously, which was a bit frustrating.

Location

10.0

Located in the center of the Old Quarter, it couldn't be more convenient for accessing the local sights and markets. It definitely enhanced my experience.

Dining

5.0

Breakfast was adequately served, but the options were limited. With the restaurant and bar closed, having only breakfast felt a bit disappointing.

Facilities

5.0

The hotel had basic facilities, but the lack of a functional dining option on-site was a downside.